Browsing: Amazon

Migrating a text agent to a voice assistant is increasingly important because users expect faster, more natural interactions. Instead of typing, customers want to speak and…

Prime Day is still months away, but whether you’re planning your summer travels or shopping for a Mother’s Day gift, delaying the purchase of a new…

What you need to knowA lawsuit was filed recently, alleging Amazon has engaged in “software tethering,” which causes a device’s core functions to diminish if support…

This post was co-written with Bradley Grantham and Hugo Dugdale from Popsa. Popsa is a technology company that helps users rediscover and relive the meaningful memories…

With Amazon Bedrock Knowledge Bases, you can give foundation models (FMs) and agents contextual information from your organization’s private data sources to deliver more relevant, accurate,…

The weather is warming up and summer is just around the corner, which means right now is the perfect time to find a discount on a…

Consider a typical Monday morning: you’re manually copying data from several different systems to create a weekly report, then formatting it for different stakeholders. This single…

Employees across every function are expected to make faster, better-informed decisions, but the information that they need rarely lives in one place. Workforce intelligence (who is…

Imagine the following scenario: You’re leading marketing campaigns, creating content, or driving demand generation. Your campaigns are scattered and your insights are buried. By the time…

This post is cowritten by Shawn Tsai from TrendMicro. Delivering relevant, context-aware responses is important for customer satisfaction. For enterprise-grade AI chatbots, understanding not only the…